Description
Since December of 2005, Eboxdirect continues to excel in the electronic distribution business following its goal to be the electronic component distributor of choice. Eboxdirect specializes in Computer PC Power supply, Networking Cables & Adapters, Networking Products, Tablet PC Accessories, USB / HDMI / DVI / SCSI / IEEE-1394 / Audio & Video Cables and Adapter and their related products at great price and reliable quality. Our delivery lead time is significantly shorter as our headquarters and shipping department is located in Southern California.
 
Tax Policy
California state residents are subject to sales tax.
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Your satisfaction is our #1 priority!

EboxDirect offers a 45 (Forty-Five) day return policy exclusively for Buy.com customer to insure that you are satisfied with your purchase.

All products carry at least 1 (one) Year warranty unless specifically noted otherwise. In such a case, EboxDirect will warrant the item for the same period as the manufacturer to ensure your satisfaction.

Additional Information on the return policy:

* EboxDirect offers a 45 (Forty-Five) day return policy exclusively for Buy.com customer to insure that you are satisfied with your purchase.
* After 45 days from the date of purchase, all return can only be replaced by same item, unless this item is out of stock at that moment.
* To return a product to EboxDirect, please contact our Customer Service Department via email at Contact@eboxdirect.com

For faster service, please have the following information on hand when contacting:

* Customer name
* Invoice number/Buy.com order number
* The nature of the problem.

Prior to the return of any product to EboxDirect , you must obtain an RMA number. Product returned without an RMA number will be refused and returned to the shipper at the shipper's expense.

All returns subject to the following restrictions:

1. All products must be returned in original condition, including documentation, manuals, and accessories, and free from any physical damage.

2. An RMA number must be requested within (45) days of the delivery date. After (45) days have elapsed, the customer should contact the applicable warranty provider.

3. All returned products which are out of warranty, including wrong item, over warranty period, physical damage, will be refused back to sender.

4. Non-defective returns will be charged a 15% re-stocking fee and shipping fee is non-refundable. For non-defective returns, the customer is responsible for shipping costs and must ship the product to EboxDirect within (7) business days of the date the RMA is issued.

5. An RMA# (Returned Merchandise Authorization number) must be obtained before the product is returned. Please email us at Contact@eboxdirect.com.

Still Have Questions?For questions regarding products, order delivery, or returns, please contact EboxDirect Customer Service at Contact@eboxdirect.com.
Tel: 1(909) 594-6089
Hours: 10:00AM to 6:00PM PST Monday to Friday
Email: Contact@eboxdirect.com

Mailing Address:
P.O. BOX 876
WALNUT, CA 91788